Zinier, a leading platform provider in field service and workforce management automation, is thrilled to announce a groundbreaking 3-year partnership with Brisas Health, a prominent provider of home health care services based in Puerto Rico. This strategic collaboration marks a significant milestone for Zinier’s expansion into the LATAM region while also heralding its entry into the healthcare industry.
Brisas Health specializes in Hospice Program care for patients with terminal illnesses offering compassionate and high-quality end-of-life care in community settings, primarily patients’ own homes and Brisas Health provides Palliative Program care for patients with chronic conditions.
Zinier’s advanced Field Service Management (FSM) solution will empower Brisas Health to efficiently schedule patient visits for those with chronic illnesses and fragile, ensuring timely care delivery and optimized resource allocation. It streamlines route optimization for efficient patient visits, facilitates seamless communication among patients, families, and care providers, and intelligently matches care staff skills with patient needs for personalized care.
The integration of Zinier’s FSM solutions into Brisas Health’s palliative care services will significantly enhance care quality, optimize resource usage, and cater to the unique needs of patients and families during this crucial phase. With Zinier’s pre-built workflows, no-code/low-code development environment, and seamless integration capabilities, the solution will be deployed in just three weeks, providing Brisas Health with a rapid return on investment and elevating patient care standards.
“We were looking for a true flexible Low-code / No-code platform that would give us real-time visibility of our field doctors and nurses to better serve our patients. The flexibility of Zinier’s platform allowed for a record implementation time of barely 3 weeks and gave us the autonomy to improve field processes as we grow the business. Zinier’s deep understanding of our requirements coupled with an excellent local LATAM team reinforced our decision and secured a very strong multi-year partnership.” said, David Acosta, CEO of Brisas Health.
Prateek Chakravarty, CEO of Zinier, stated, “Our partnership with Brisas demonstrates our commitment to LATAM expansion and enabling new industries with our FSM platform. We are confident that our platform will positively impact the lives of chronic illness patients by enhancing care quality and resource allocation. We look forward to contributing to Brisas Health’s continued success as they innovate and expand their services.”
Zinier is a company on a mission to empower frontline workers – and the people supporting them – to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for technology equity to improve the lives and productivity of these workers. Guided by a deep understanding of the world of frontline workers, Zinier orchestrates workflows to help field service organizations install and maintain their critical assets in the field that facilitate the development of a smart, connected, sustainable world.
Zinier offers a connected cloud platform that brings together work orders, assets, inventory, capacity, workforce, schedules, and customers using AI-driven automation and analytics. Its web and mobile apps automate back-office tasks, enable technicians to record their work seamlessly in the field, and enhance the customer experience. The platform is designed with both out-of-the-box software and customizable workflows to meet diverse business needs. This has resulted in cost savings, higher revenues, and improved employee engagement for customers worldwide.
Zinier’s global team is headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.