- DHL Global Forwarding, the air and ocean freight specialist of Deutsche Post DHL Group, received the “Partner Level Performance 2017” award from John Deere, the world’s leading manufacturer of farm equipment, at this year’s logistics partner conference in the United States.
The award went to DHL Global Forwarding for the fifth time in a row for consistently excellent European inbound logistics services. From its offices in Mannheim, Germany, DHL Global Forwarding manages the precise transport and logistics operations of production materials between suppliers and John Deere’s manufacturing facilities in Europe.
“I’m proud of my team in Mannheim. They’ve delivered consistently top class logistics services to our customers for over 25 years,” said Volker Oesau, CEO Middle Europe, DHL Global Forwarding. “Together with DHL Freight, DHL Express, and DHL Supply Chain, we have been able to leverage the strengths of our network and offer an integrated solution.”
Walter Wunder, Head of the DHL Global Forwarding office that oversees the operation, was present to accept the award on behalf of the Mannheim-based team. DHL’s logistics specialists manage and monitor the transport and logistics operations between John Deere’s nine manufacturing facilities and some 700 suppliers. In addition to coordinating transports via road, air and ocean freight, the custom-tailored logistics solution also includes express and warehousing services. John Deere has placed its trust in the expertise of DHL Global Forwarding in Mannheim for over 25 years now.
“DHL has participated in the Achieving Excellence Program since 2014,” explains Thorsten Eck, Manager Logistics at John Deere. “We evaluate the performance of our suppliers and service providers every year. DHL ranked highest in the categories of customer service, cost management, and quality for the fifth year in a row.”
At the conference, John Deere’s global logistics team presented on the company’s current affairs and global strategy and offered a forum for all logistics units and logistics partners to discuss issues and exchange ideas.